Privacy Policy

Last Updated: January 2025

At The Charmed Table, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information.

1. Information We Collect

We collect information to provide "Good Food At Its Best" and to ensure compliance with Maryland's COMAR standards.

Personal Data

This includes your name, email address, phone number, and delivery address collected via GoHighLevel forms.

Payment Data

Credit card and EBT (Electronic Benefit Transfer) information is processed securely through Clover; we do not store full card numbers on our local servers.

Employment Data

Resumes and personal history submitted via our Careers page are processed directly by BambooHR.

Health Data

Information regarding dietary restrictions (e.g., low-sodium or diabetic-friendly needs) is collected to customize your meal plans.

2. How We Use Your Information

Your data allows us to provide tailored culinary solutions for Maryland communities.

Order Fulfillment

To process transactions through Clover and coordinate delivery via DoorDash.

Communication

To send order updates, nutrition tips from our "Nutrition Corner," or marketing messages via GoHighLevel.

Legal Compliance

To maintain records required by Maryland's COMAR regulatory standards.

3. Data Sharing with Third Parties

We only share data with trusted partners necessary to run our operations.

Clover & SmartOnlineOrder

To manage point-of-sale transactions and online menus.

GoHighLevel

To manage customer relationships and automated follow-ups.

PandaDoc

To facilitate legally binding signatures for monthly facility contracts.

BambooHR

To manage the recruitment and hiring process.

DoorDash

To provide delivery logistics for on-demand orders.

4. Your Rights & Choices

Opt-Out

You may opt-out of marketing communications at any time via the "Unsubscribe" link in our GHL emails or by texting "STOP".

Access & Deletion

You may request to view or delete your personal data by contacting us at info@thecharmedtable.com.

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@thecharmedtable.com

Phone: (667) 290-6226

Address: 210 South Central Avenue, Unit 201C, Baltimore, MD 21202